Meniu
Parteneri oficiali
PARTENER
AGENDĂ
AGENDĂ
10.00 – 10.30 Înregistrarea participanţilor & Welcome coffee
10.30 – 10.40 Welcome speech Răzvan Mureşan, Redactor, Business MAGAZIN
10.40 – 12.00 Panel: Industria de contact center – tehnologii inovative şi studii de caz de top pentru viitorul relaţiei cu clienţii
•Marcin Grygielski, Territory Manager for Eastern Europe, Interactive Intelligence
•Arkadiusz Pielski, Business Development Manager Asseco South Eastern Europe Poland
•Adriana Ohanisian, Customer Care Director, Allianz-Ţiriac Asigurări
•Vladimir Sterescu, Country Manager, CGS Romania
12:00 – 13:00 Business Lunch - Restaurant JW Steakhouse
